Frequently asked Questions

If you have a question for us then please don’t hesitate to get in touch; we want to hear from you and are happy to answer any queries you may have.

However, we hope this page can get you answers even quicker.

  • What services do you offer?

    We provide photography & videography for a wide range of projects. We provide videography for events, adverts, corporate projects, music videos, and real estate. On the photography side, we handle portraits, headshots, commercial, event, product, and architecture photography.

    Do you cover large events?

    Yes. We can manage both small gatherings and large events. We’ll discuss your requirements in detail beforehand.

  • What type of equipment do you use?

    We use professional-grade Sony cameras and lenses. We also bring lighting gear, audio recorders, and stabilisers to ensure quality visuals and sound.

    Do you offer editing and post-production?

    Yes. We handle everything from basic colour correction to more advanced editing for both photos and videos.

    Can I request specific editing styles?

    Certainly. We’ll discuss your preferred aesthetic before starting any editing work.

  • How do you set your rates?

    Our rates depend on project scope, duration, and deliverables. We’ll provide a custom quote after discussing your needs.

    Do you require a deposit?

    Yes. We usually take a 10% deposit to secure your booking. The remaining balance is due upon delivery of the project unless agreed otherwise.

    Are there any additional fees?

    Extra costs may include travel expenses, additional editing requests, or specialised equipment hire. We’ll let you know if these apply.

  • Do you travel for shoots?

    Yes. We cover the local area but can also travel further if needed. Travel costs may apply, depending on the distance.

    Do you handle international projects?

    We can discuss international work on a case-by-case basis. Let us know your location and requirements.

  • How far in advance should I book?

    We recommend booking as soon as you know your dates. This helps secure the slot and gives us time to plan effectively.

    What if I need to reschedule?

    We understand that plans change. Let us know as soon as possible, and we’ll do our best to accommodate a new date.

  • Who owns the images and videos after the shoot?

    We grant you usage rights for your intended purpose. We usually retain the copyright, unless otherwise agreed.

    Can I use the images or videos for commercial purposes?

    Yes. But please let us know in advance so that we can discuss licensing details.

  • How will I receive my photos and videos?

    We deliver files via a secure online link or on a USB drive if you prefer. Physical delivery options may involve extra fees.

    What is your usual turnaround time?

    It depends on the project size. For smaller sessions, expect a few days. Larger or more complex shoots can take a couple of weeks.

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